WebEx Audio Geographical Coverage Changes – 11/27/2014

 

WHAT IS CHANGING?

From November 27, 2014, WebEx Audio Services (Call-in numbers for, and Callback service to) to and from the below listed countries will no longer be available. This change will have universal impact.

  • Withdrawal of Dial-in: Saudi Arabia & UAE
  • Withdrawal of Call-Back: Algeria,  Kuwait, Lebanon, Saudi Arabia, UAE, and Yemen

Customers located in the above listed countries have already been notified of this change.

WHAT OPTIONS DO AFFECTED CUSTOMERS HAVE?

Customers who anticipate call-in, callback, and / or VoIP usage from meeting attendees located in any of the listed countries will have the following options:

  • Attendees from the listed countries may dial in to one of the many toll or toll-free numbers still available within WebEx Audio (e.g. dial in to a local access number of a nearby country). For example, a participant from Saudi Arabia joins a call by dialing into the UK number.
  • Meeting Hosts may use the “Other” teleconferencing option when scheduling a WebEx meeting to include an existing third party provided teleconferencing information (i.e. dial in number, participant code, etc.).

This entry was posted on Tuesday, April 15th, 2014 at 10:28 am and is filed under Previous Service Updates. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.

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