WebEx Update: SSL Certificate May 11, 2013

On Sat May 11, 2013, between 12:00 pm and 6:00 pm PDT (GMT-7), Cisco will be updating the SSL Certificate associated with the WebEx.com domain.

This change is expected to have minimal impact on services, but may include the following symptoms:

  • Momentary delays when attempting to perform actions within a meeting. (Example: Shared content may freeze briefly, role changes may be delayed)
  • Momentary delays when attempting to start/join/end a WebEx meeting
  • Momentary delays when attempting to access the WebEx primary site (https://www.webex.com), as well as any site ending with “.webex.com”

This change should result in no significant impact to our users.

If you have any questions, need support, or would like to provide feedback or discuss this change, Cisco WebEx Global Support Services and Technical Support can be reached through our support site at https://www.webex.com/support/support-overview.html or by phone at +1-866-229-3239 or +1-408-435-7088.


This entry was posted on Monday, May 6th, 2013 at 9:44 am and is filed under Previous Service Updates. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.

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